Senior Site Reliability Engineer

Chicago, Illinois, United States | Systems | Full-time | Partially remote

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Job Title: Senior Site Reliability Engineer 

Location: Chicago, IL (Remote employee, will be required to travel to the office/server locations as needed)  

                 *We cannot sponsor or transfer any visas, of any kind, at this time*        

Hiring Manager: Service Delivery Engineering Manager

Estimated salary range: $140,000 to $190,000 Annually

* The salary offered for this position will be based on a candidate’s experience and skill demonstrated during interviews and other evaluations

About Ocient

Ocient is a hyperscale data solutions company founded in Chicago, IL, enabling organizations to analyze trillions to quadrillions of data records in seconds. Over the past five years, Ocient has built a SQL compliant data warehouse for Petabyte and beyond datasets that is 10x to 50x times faster than competitive OLAP databases. 

Position Overview

We're building a world-class team with the aim of providing polished, professional, technical support of an emerging company and product. Ocient is looking for ultimate team players who are dedicated to improving our product and customer experience with every interaction.  The Ocient team consists of highly technical engineers and understanding the end-to-end development, sales, and delivery cycle is key to adding unique value to the organization. Ocient is searching for an experienced Senior Site Reliability Engineer with strong problem-solving skills and a passion for solving hard problems to help maintain and expand Ocient's "as a service" offering of its cutting-edge data warehouse.

Responsibilities: 

  • Assist with the design and operations of our hosted offerings of the Ocient DB and related services, such as message queues and storage systems, ensuring all services are highly available, high-performance, and efficient.  
  • Design and maintain monitoring, log aggregation, and alerting for all services to facilitate observability and incident management.
  • Automate deployment and configuration of Linux-based servers, including the OS and the numerous applications that compose our hosted offerings.  
  • Develop and maintain rigorous security practices to protect our applications and customer data.
  • Assist with automation of testing pipelines for the Ocient DB and monitoring of test infrastructure. 

Qualifications: 

  • 5 - 10+ years of experience in system administration in production environments.
  • Experience with system and software monitoring/log aggregation and alerting tools, such as the ELK stack, Graylog, InfluxDB, Prometheus, Datadog, Dynatrace, or others.
  • Experience with system and software monitoring and alerting tools, such as the ELK stack, Graylog, InfluxDB, Prometheus, Zabbix, Grafana, Dynatrace, or others.
  • Experience with configuration management software such as Ansible, Puppet, or Chef.
  • Experience with data archiving, backup, and disaster recovery.
  • Continuous Integration / Continuous Deployment experience with Jenkins, Gitlab CI, or others.  
  • Experience with source control tools like Git.
  • Ability to work flexible hours and serve in on-call rotations, as well as travel to our Chicago-area location facility as needed.

Ideal Experience: 

  • Datacenter management experience, such as racking and cabling servers
  • Experience with server/system virtualization and containerization technologies e.g., ProxMox, KVM, VMware.
  • Experience with SQL and Database Administration.
  • Experience managing and operating cloud infrastructure. (e.g. AWS, GCP, Azure)
  • Experience with SSAE18 SOC2 Compliance.
  • Experience with networking administration, including VPN, proxy, DNS, and firewall configuration. 

We are not open to using an agency or staffing company at this time. We do not accept unsolicited agency or staffing resumes and we are not responsible for any fees related to unsolicited resumes. 

Ocient provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.